We’re doing some testing on our api integration with our whitelabel account and are unsure how to retrieve a particular user. The user was created as ‘apiOnly’ and their api key wasn’t handled correctly on our side and was subsequently lost. The user had no business access setup yet, otherwise I might have been able to rescue it using a single sign on call.
Wondering about couple of things out of this:
- Is there anything we can do on our side reset and/or gain access to the users lost api key?
- Is there a way a whitelabel can list users that have been created under the whitelabel, or can you only list users that have some form of business access by querying each businessId individually?
And on a slightly related note about creating users:
- Creating a user via the API gives the option of providing a timezone. In order to list the possible timezone values, the KeyPay API Timezone lookup requires the use of a Business Id. As a whitelabel setting up new clients, our new clients do not have a business Id yet for us to perform this lookup on their behalf. Is there a way to lookup timezones in the KeyPay API without a business Id that I’ve overlooked? If not, is it expected we would have a ‘dummy’ business in our whitelabel we use only for the purpose of this kind of lookup on our side?
Thanks for any help,